By purchasing a subscription you agree to an initial and recurring subscription fee at the then-current subscription rate, and you accept responsibility for all recurring charges prior to cancellation.
Once you subscribe, Keeko will automatically process your subscription fee, and prepare your order. Keeko will continue to automatically process your subscription fee based on the defined term (monthly, quarterly, etc.) at the then-current subscription rate without further notice to you or authorization from you, until you cancel your subscription. We explain how to cancel your subscription below in the section "Cancellation Policy".
You may cancel your subscription at any time after two billing cycles by sending a cancellation request to our Customer Service Department. You may contact us via email at firstname.lastname@example.org. If you cancel your subscription, the cancellation will take effect for your next monthly billing cycle. You will not be eligible for a refund for subscription fees paid prior to the month the cancellation takes effect.
You may not return any auto-orders you receive unless they arrive damaged, defective or broken. If you have concerns, please contact us via email at email@example.com