Australian Shipping

Order under $50 Flat Rate $6.95
Order over $50 FREE


We ship within 2 business days or your order being placed and use Couriers Please or Fast Way. Please note we do not ship to PO Boxes or Parcel Lockers.

If you purchase over $50 your shipping is FREE.

International Shipping

Order over $50  - USA FREE
Order over $80 - Rest of World FREE
Order under $50 - USA $10 Flat Rate
Order under $50 - Rest of World $15 Flat Rate

 

International orders are shipped with DHL Global Mail. 

Carrier 

Orders are shipped within 2 business days of being placed with Couriers Please, Fast Way in Australia and DHL Global Mail for everywhere else .

DHL Global Mail ships your order from us to your country where it is then handed over to your national postage carrier to finish its journey to you.

Once your order is on it's way we will email you with a tracking code.

Orders to Saudi Arabia, Qatar, Oman or United Arab Emirate MUST supply a PO BOX address otherwise we will not be able to process your order.

Buyers are responsible for the payment of any taxes & duties their order may incur.

Expected Shipping Times

These times are supplied to us by our carriers however we cannot guarantee that your order will arrive within these expected times. International orders can take up to 21 business days.

AUSTRALIA

2 to 5 business days

USA

7-14 business days
REST OF WORLD
7-14 business days

 

Order Tracking

You will find your tracking details on your shipping confirmation email.

International orders must wait 21 business days before an investigation can be launched with DHL Global Mail.

International Orders can check your order tracking status HERE

If your package was sent Tracked International has taken longer than 21 days please email hello@keekooil.com.

Returns & Refunds

Wanna make a return or get a refund? No problemo babe.

We offer a 30 day refund on all our Keeko products if you receive it and  change your mind or products are faulty.

Just send us an email at hello@keekooil.com and we will send you some easy peasy instructions to do that.

The product must be returned to us within 30 days of receiving your order unopened and undamaged. We do not refund shipping costs.